Delivery and Returns
We offer free express tracked delivery worldwide.
We usually send items within 1 day of receiving your order.
You may need to pay local taxes or duties. Please contact your local customs office to request details of these charges.
If you have any queries in relation to your order, please contact us on email@example.com
Our no-fuss Returns policy
Returns are either free (UK) OR you get a £10 credit to go towards your next purchase (Rest of World)
We are very happy to provide a refund or exchange on all goods returned within 28 days of the date of dispatch for items that have not been worn, damaged or washed.
Please return your items in the original packaging with all tags and labels attached.
How to return an item in the UK:
We offer free returns via Collect Plus in the UK.
Simply send us an email letting us know which item you want to return using this Contact Form and we will send you a free post returns label.
How to return an item if you are outside the UK:
Just send us your parcel back and we will give you an additional £10 credit to use for your next purchase or the replacement item of your choice.
Please send your return to:
10 Ashcombe Gardens
HA8 8HS. London. GB
Processing your refund
We will send you a confirmation email when we receive the returned item and will then process your refund. We therefore recommend you keep your proof of return postage and send your return via tracked post.
If you wish to exchange the item, please include in your email to firstname.lastname@example.org details of what you would like instead and we will send you that item if it is in stock, otherwise we will process a refund.